Privacy Policy

This privacy policy sets out how Viddyad.com uses and protects any information that you give Viddyad.com when you use this website. Viddyad.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy policy.

Viddyad.com may change this policy at any time by updating this page. You should check this page frequently to ensure that you are happy with any changes. This policy is effective from 2013.

What we collect

We may collect the following personal information:

Name and job title.
Contact information including email address.
Demographic information such as postcode, preferences and interests.
Other information relevant to customer surveys and/or offers.
Your image and likeness if provided through social media login or included in content created with Viddyad

We may also automatically log the following details automatically:

Your device, operating system and browser versions.
Your device’s IP address.
Data/metadata for uploaded content.
Dates and basic geographic locations.
Pages viewed on our site

Analytics:

This site makes use of Google Analytics. Google Analytics uses cookies and collects information on how often users visit this site, the pages they visit on our website and what pages they visited before coming to the site, as well as some browser and device information. This information is used by us to better understand how people utilise our services and to improve the site and the overall user experience. Google’s use of this data is outlined in the Google Analytics Privacy Policy. Visitors can change how Google Analytics gathers their information by using Google’s opt-out browser add-on.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. We follow generally accepted industry standards to help protect your personal information and prevent unauthorised access or disclosure. For instance, when you enter sensitive information on our order forms, we encrypt that information using secure socket layer (SSL) technology. No method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

If a password is used to protect your account and personal information, it is your responsibility to ensure it your password is unique and is kept confidential.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for he box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@viddyad.com.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to info@viddyad.com.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Payment Information

For credit/debit card services and recurring billing, we use third-party services that comply fully with the industry standard PCI-DSS (Payment Card Industry Data Security Standard).